Privacy Policy

All payments made on our site by credit card are processed via proven cryptographic techniques by PayFast. 

In order to become a PayFast certified merchant, and accept credit card payments from the four largest  banks, we had to answer to all their requirements in terms of security and ethics. Furthermore, your credit card number is NEVER stored or known on our server or on one of our computers. All your confidential information is directly given to PayFast before being encrypted and sent to your bank for verification.


Postal and Billing Address:
When you place an order, the information relative to the postal and billing addresses are immediately included in our internal database in order to be able to respond correctly and quickly to the service you request, the delivery of a product or service. This information is conserved strictly for internal use of customer service and is used strictly to serve you better. 

Email Address:
When you place an order, your email address is also collected in order to send you a copy of your invoice and a tracking number during delivery of your purchase. This email address is also conserved in our database in order to serve you better. If you also register for the RobotShop newsletter, your email will also be used to send you news.

Your sensitive information is never shared, rented or sold to a third party. 

Cookies:
To improve your online experience , the majority of our pages use "cookies". These cookies can in no way divulge personal information and can not be used to deliver or activate a virus. The cookies provide us vital information on navigation, purchase statistics, entry and exit pages on our website, origins of user traffic, etc. 

Although the majority of websites on the Internet use cookies, you can disable them in your browser. Be aware that if they are disabled you will not only have problems browsing the, but also have problems browsing the internet correctly.

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